What Information do We Collect?

Information About the User-

1. Name, Age, Date of Birth, Nationality, Gender, and Address
2. Name, e-mail, mobile number, and other contact information of the user.
3. KYC documents of the user (applicable in certain services wherein the same is a must for providing services to the user)
4. Any detail/document that the user submits voluntarily.
5. Other information related to inquiry, surveys, and offers, including buying behaviour and trends.
6. To make our website more useful, our servers (which may be hosted by a third- party service provider) collect information from you, including your shopping preferences, browsing history, browser type, operating system, Internet Protocol (IP) address, and domain name.
7. We may use any third party's services to help us analyze the user’s online activities, such as the user's activity on the website. To enable these service providers to perform these services for us, we may permit them to use cookies and other technologies.

The user must ensure that the information and documents provided to us are accurate, correct, and current. Any discrepancy, inaccuracy, obsolescence, or falsity in such information or documents shall be the user's responsibility. At its sole and exclusive discretion, the company will be at liberty to terminate or suspend any user’s access to the website or any of the services offered in such cases.

Non-Personal Information Collected by Us-

The website collects the user data that cannot be used to personally identify the user. Examples of such information are anonymous usage data, demographic information, referring/exit pages and URLs, user preferences, etc.

How do we use and share the information gathered?

USE

The user agrees and is deemed to be aware that their information is being used, unless otherwise prohibited by law or any contractual obligation, for the following purposes –

• ● Account signing up - For registering your account, we will be using the name, phone number, mobile number, etc., provided by you. This will help you in availing our services and communicating with us.
• ● For maintaining internal records- For keeping the record of the users, we use information such as name, address, etc., provided by you.
  You consent to the collection, compilation, and storage in a file or folder, whether or not directly provided by you to the Company/Website, of all information, documents about you, correspondences such as e-mails, feedback, reviews, chats, etc.
• ● Communication and customer service- We may use your details, such as your name, e- mail id, mobile number, etc., to provide customer support.
  You may browse some website sections without registering or providing your details. Certain activities may require you to provide valid personal information to the Company/Website for creating a user account.
  We may use the details mentioned above to resolve any issues you face, questions about our services, follow up with you, etc., through our customer service team.
• ● Feedback/Reviews- We may retain any feedback or reviews the user gives to improve our services. The same may be either updated on the website or shared with others.
  The Website/Company will not be compelled to store, upload, publish, or display feedback/reviews submitted by you. You hereby expressly authorize the Website/Company to remove any such feedback or review from the website without cause or being required to notify the user of the same.
• ● Non-Personal Information- Generally, for improving our service and customizing user experience, we use Non-Personal Information. To update our services with recent trends, your non-personal information is also collected by us. This Privacy Policy does not limit us in using or disclosing non-personal information, and we reserve the right to use or disclose the same.

Share

The user is deemed to be aware that their information is shared in the following cases-

• ● We share your personal information with our vendors and third-party business tool providers performing particular services for us. Only that much information/data is provided, which is necessary to provide you service requested or authorized by you.
• ● We may need to share your personal information with affiliates or other 3rd parties to execute services and offer co-branded services.
• ● Certain third-party service providers may have their privacy policies about how they handle your information which we are required to share with them to use their services. We recommend you review their privacy policies to understand how they handle your personal information.
• ● We may also share or disclose your personal information with companies/entities within our group.
• ● We may share your information to initiate or respond to legal proceedings or as otherwise required by the law.
• ● We may disclose, for any other purpose, without your consent your personal information.

How do we protect your Data or Information?

The security of your data is crucially important to us, and we strive to apply the best technology to protect the same. However, there is no single method of transmission over the internet or electronic storage which is 100% secure. Our information security practices include-

• SSL encryption is designed to maintain the privacy of our interactions.
• A firewall that protects from unauthorized electronic access to the server.

While we strive to our best efforts to protect your data, there is no guarantee for its absolute security.

Your credit or debit card information or any other payment method information is not received or stored by us. You provide this information directly to the payment gateway(s) subscribed by us, legally authorized to handle such information, and duly registered with the RBI as a payment gateway or payment aggregator.

Despite our best efforts to protect your information, if an unauthorized person breaches our security control measures and illegally uses sensitive/personal data or information, we shall not be held responsible/liable.

How long we keep your data?

To fulfill the objects outlined in this privacy policy, the terms of use, disclaimers, or such other policies, we keep your information for as long as necessary, unless otherwise required by law.

Links to other Websites and Web Pages

The website contains links to pages outside its domain and control. The said links are meant only for the user’s reference and convenience. It is not necessarily an endorsement or representation of our association with them.

When you click these links, you are navigated from our website to other websites or pages outside our control. Post navigating to the pages outside the domain of our website, the users are governed by the said page's privacy policy and other terms of usage, etc. The company shall not be responsible in any manner for any information provided by the user to such websites and web pages.

The user agrees that he is providing his information or accessing such websites and web pages at his sole and exclusive risk and responsibility. The company does not offer any guarantee or warranty regarding the same. Therefore, the users are advised to carefully read their privacy policy, terms of use, and other governing policies before browsing through such websites and web pages.